East Bridgewater, MA

East Bridgewater, MA Infrastructure Assessment

Summary

• 82 roadway miles scanned and 1,677 signs inventoried, with actionable pavement condition data delivered by December 18, 2023
• Weeks-not-months turnaround enabled faster repairs, safer streets, and quicker responses to resident needs
• Clear, defensible paving plan increased budget confidence and reduced complaints at public meetings

Problem

East Bridgewater faced growing pressure to explain road decisions while working from outdated or inconsistent data that made it hard to know which streets needed attention and when. Without a clear prioritization method, the team often found itself reacting to complaints and fielding the constant question, “Why not my road?” during town meetings. Budget planning was difficult to defend because staff lacked accurate, current condition information and a complete inventory of critical assets across the network.

Solution

East Bridgewater selected Cyvl to rapidly survey the entire street network using vehicle-mounted LiDAR and sensors, capturing high-resolution pavement data and a full inventory of signs in days. The data flowed into Cyvl’s Infrastructure Intelligence platform, where AI transformed raw measurements into defensible condition scores, prioritized repair lists, and exportable reports tailored for public works and finance leaders. With street-by-street insights and clear maps, the Town could build a comprehensive plan in less time, communicate decisions with confidence, and act faster on the highest-impact projects.

Impact

Within weeks, East Bridgewater had a complete dataset covering 82 miles of roadway and an inventory of 1,677 signs, delivered on December 18, 2023, so projects could move from analysis to action without delay. Rapid delivery collapsed the time between data collection and implementation, enabling quicker resurfacing, patching, and targeted signage upgrades that residents could feel on their daily trips. With defensible condition scores and prioritized work plans, the Town improved budget credibility, streamlined schedules, and made it easier to explain why each road was selected.

• Faster pothole and pavement repairs based on objective condition scores mean safer, smoother travel for residents
• Noticeable reduction in 311 complaints as crews address needs sooner and communicate clear reasons for project choices
• Town meetings run smoother with maps and reports that show the network condition, planned fixes, and timelines
• More efficient allocation of taxpayer dollars by aligning budgets to real needs and avoiding under- or over-spend
• A comprehensive, defensible multi-year paving program built in weeks, not months, accelerating visible improvements
• Sign inventory enables targeted replacements in school zones, intersections, and crossings to boost safety and compliance
• Public works, finance, and leadership share the same trusted data, making scheduling, budgeting, and communication straightforward